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Key Performance Indicators

A key performance indicator (KPI) is a measurable target that helps us track progress towards our goals. In FY24, the Payroll Department was responsible for administering accurate compensation payments to approximately 28,000 University employees annually. Review the following KPIs regarding paying employees efficiently and providing responsive customer service to learn more about how we are doing or open the full FY24 Financial Operations KPI report PDF:

Paying Employees Efficiently in FY24

Metrics will be updated with final audited data in FY24 Q1 | Some metrics were calculated using projected data through the end of FY24